Archive - August 2, 2020

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Colin Rule (Eritrea) — “Separating the People from the Problem”

Colin Rule (Eritrea) — “Separating the People from the Problem”

This article from Harvard’s “The Practice,” shines a light on ODR and its evolution using Colin Rule’s career as a guide. In building ODR systems for the world’s largest online marketplace and for court systems across the country, Rule’s career offers a window through which to observe and understand the larger ODR movement—a movement that is all the more important as the world grapples with the continued impacts of COVID-19.   Separating the People from the Problem The Rise of Online Dispute Resolution Colin Rule (Eritrea 1995–97) • When the Apple II was released in 1977, it was among the first computers marketed and mass-produced for businesses and individuals alike. Apple would later adopt the slogan “The computer for the rest of us,” hinting at its technology’s broad appeal among a nonexpert consumer base. It is fitting, then, that as a grade school student in 1980, Colin Rule first dabbled . . .

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